New patients are invited to complete these forms prior to arriving at the clinic. You can either bring them to your first appointment already completed, or we will have them waiting for you to complete when you arrive.
What forms of payment do you accept?
The Turning Point accepts Cash, Check, and most popular Credit Cards (Visa, Mastercard, Discover and American Express). Feel free to ask for additional details.
Does My Insurance Plan Cover This?
That’s between you and them. Because we use a sliding scale, they won’t let us submit bills. (It’s their funny rule, not ours.) We can give you a fill-in-the-blank receipt which you then submit to your company, and some people have been able to get reimbursed this way. But most people recognize that $15 - $35 is basically what they would have to pay with a co-insurance, co-payment, or deductible…and so very few people choose to deal with the bureaucracy and hassle of 3rd party reimbursement.
Taxes, HSA's, FSA's
If you want a receipt for your insurance company, HSA, FSA, or tax-write-off, you must request a receipt at the time of service and keep it for your records. We do not keep track of individual payments, and cannot offer a receipt at year’s end. Thank you for participating in the systems which help us to keep our fees low.
Accident and Injury Cases
If you have been involved in an accident or injury and will be involved in a lawsuit, first of all, we are very sorry for your pain and situation. We do still require payment at the time of service. You should make sure that you get receipts at each of your visits. When you need a copy of the treatment notes for your case, we will send them via postal mail or by arranging for you to pick-up your records here in the clinic. (Standard copying and mailing fees apply.)
Some people would prefer to pay for a bunch of treatments at once, rather than at every visit. That’s OK with us. We offer 10-punch cards* on a sliding scale, and again you decide what works for you (suggested fee = $150 - $350). We’re happy to keep it safe for you at the front desk so you don’t have to worry about losing or forgetting it, and we’ll even give you the 11th treatment free!
*To redeem, 10-punch cards must be presented at the time of each visit or kept at the front desk. There is no expiration on the cards, and refunds are available for unused treatments.
How much does it REALLY cost?
Community acupuncture is available for $15 - $35, with an extra $10 paperwork fee at your first visit. You decide what fits your budget so that you can receive acupuncture. No financial questions asked. Your acupuncturist won’t even know how much you’re paying, because the receptionist takes your payment. How can we make it so cheap? Read this.
What if I have to cancel my appointment?
We reserve an appointment time for you and ask that you call us if you cannot keep your appointment. In consideration of other folks who may be on a waiting list for appointments, we ask that you give us at least 24 hours’ notice in advance of an appointment that you’ll not be able to keep. All appointments that are cancelled with less than 24 hours’ notice, or are missed altogether without letting our front desk know, will be charged a $10 fee payable at the next visit. We do also recognize that emergencies happen, and would be happy to consider these on an individual basis, of course.
Walk-Ins Often Possible.
We're Social. How 'Bout You?
Get Our Email News:
(Psst! You can unsubscribe at anytime)
Non-Discrimination Statement: This office appreciates the diversity of human beings and does not discriminate based on race, age, religion, ability, marital status, sexual orientation, sex, gender identity, height, weight, national origin, language, education, or HIV status.